Archadeck of Austin Response to COVID-19
First and foremost
First and foremost
None of our office staff are or have been infected.
To our knowledge, none of our contractors have been exposed or infected.
If anything changes, we will notify you immediately.
Policies effective immediately
Policies effective immediately
1) Eliminate handshaking
2) Conduct all meetings outside and maintain a safe distance from each other
3) In any way possible, refrain from close contact with clients and do as much work remotely as possible.
Obviously, we are a construction company and work must be performed at your home. With the exception of door installations, all our projects are exterior projects and visiting inside your home is not a requirement. We already do most documentation remotely.
Changes to our process
We see a lot of people every week. Spring is here and is typically the busiest time of the year in terms of new visits. Typically, this meeting involves a discussion of the scope of work and desires for your outdoor living space, we measure the site and take pictures. We discuss options, budgets, our process and reasons why it makes sense to use Archadeck. With the exception of the personal interaction (which is very important), the measuring and photographs, most of the requirements of the initial visit could be done remotely. We will be offering this remote visit as a new service. It requires some work on your part but saves us both from possible exposure, not to mention the driving time to and from your home. If this is of interest to you the procedure is outlined in our About Your Project page.
We are arming our design consultants with video conferencing tools to assist in this regard. Requirements for you are a typical computer set up with broadband access and a monitor. This meeting typically has a lot of questions and answers, which should be able to continue via video conference.
Once we have an agreed-upon budget, we will provide a 3D renderings at no cost to you. These 3D representations reproduce your home (not photos of your home) and project in a CAD environment, to scale, and you get a good sense of scale and size. This service will be performed at no charge unless multiple iterations are required.
Material Selection is a challenge
With the possible exception of decking, this not a huge deal. Most people want to see, touch, and feel the decking. An on-site visit including decking selection may be unavoidable.
Contract and specifications
Once you decide to move forward, the contracting process is handled remotely. We can send all documents via email.
Collection of funds
Once a contract is approved, we need to collect a deposit check. We encourage people to use credit cards for transactions as no one has to touch anything and can be remotely. Checks should be placed in a clear plastic bag.
Today, most municipalities we serve process permits electronically.
These municipalities do not:
• City of Austin
• Round Rock
• Westlake Hills
Austin is on the verge of going electronic, and given the current situation, I’m sure we can expect some changes from these municipalities too.
Pre-production – these are probably the most important meetings during construction. These meetings can be conducted in the backyard with normal precautions taken.
Construction – It would be foolish to say there will be no impact from the COVID-19 process on construction schedules etc.. At this time, I can not identify any delays from COVID-19 but we will keep you advised on any issues and changes.
Walkthroughs – Again, this can be done in the backyard with you with normal precautions taken.
Who knows where this will take us, but COVID-19 is changing the way we all think, work, and entertain ourselves. At the moment, we have not seen a reduction in demand for outdoor living and we continue to work. If anything, there are more reasons to have a pleasant entertaining space at home. We are trying to find innovative ways to make life and business go on as usual and wish you all well. Thank you and we look forward to speaking with you.
The Archadeck Team
We deliver the service and community commitment of a local, family-owned business backed by the strength of a company that’s built 75,000 incredible outdoor structures since 1980.
We invite you to call for a free design consultation (and/or a free deck safety inspection* if you happen to own an existing deck). At your consultation, we’ll show you past projects, discuss your needs and tastes, explain your construction material options (including the new, low-maintenance wood alternatives), talk about costs, and measure and photograph your home/lot.
The design consultation is completely free and you are under no obligation to hire Archadeck. Should you decide to move forward after your free design consultation, we will custom design your building plan. You will still not be under any obligation to hire us as your builder until you approve your plan and sign your contract.
Of course, once you do sign that contract, you will be protected by two separate guarantees, constituting the most expansive customer protection plan in the industry. And local oversight assures your property and privacy are respected. We attend to every detail from securing any needed building permits to final cleanup. And we work very hard to be as unobtrusive as possible during the entire construction phase.
Thank you for considering Archadeck for your project. We hope to hear from you soon.
*For Deck inspections associated with a real estate sale, a small fee will be charged to cover travel, the fee is reimbursable if it results in work to be performed. If a written report is required hourly charges apply.
We build complete outdoor living rooms, porches, screened porches, flagstone patios, decks, pergolas, outdoor kitchens, sunrooms, screened porches, pool decks, spa decks, gazebos, arbors, privacy screens, privacy fencing, planters, benches, ramps, bridges, walkways, docks, garden structures, and much more.
Counties Serviced in Texas
Bastrop, Hays, Travis, Williamson
Cities Serviced in Texas
Austin, Bastrop, Bee Cave, Bluff Springs, Buda, Cedar Park, Circle C Ranch, Colton, Driftwood, Dripping Springs, Elgin, Elroy, Garfield, Georgetown, Hutto, Jonestown, Lago Vista, Lakeway, Leander, Liberty Hill, Manchaca, Manor, Nameless, Pflugerville, Point Venture, Rollingwood, Round Rock, Volente, West Lake Hills
Better Business Bureau
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Lakeline Seamless Gutters
GTown Lumber & Supply
Factory Builder Stores
Home & Lifestyle Magazine
Very professional job. We are complimented on how good it looks! We recommend Archadeck to anyone who asks—without hesitation.
Our back porch was old and rickety, and we wanted to make an improvement to our outdoor living space. We had a rough idea for improving our back porch, with an extensive wish list…
Tory Odom with Archadeck gave us a spectacular plan, with renderings so we could see exactly what it would look like, and professional advice on every detail. We ended up with a beautiful back porch that we will enjoy for the rest of our lives.
They did great work with the highest craftsmanship, were consummate professionals and dealt with every request with a smile. And they were a pleasure to work with. Without hesitation we give Archadeck of Austin 5 stars, two thumbs up, excellent job, our highest recommendation.
Wes and Mark were excellent to work with and always provided prompt and timely feedback. We absolutely love this deck!!!!
We were so pleased with Mark and his very professional yet very nice attitude. He not only listened to what we wanted but made very good suggestions to help us achieve what we desired for our patio cover. We would and have recommended him to others. We are very pleased with the work that was done.
They built an outdoor kitchen/living area where I had an existing small deck. Their design was beautiful and they jumped through all of the hoops to get it permitted through the city (no small deal). They kept the project moving as expected and the only delays were weather related. Their workers were efficient and pleasant to deal with . Christine, the office manager, was wonderful and whenever I had a question, she had the answer within a day. I would highly recommend their service to anyone looking to renovate or build a new outdoor living area.
Great experience all around – really pleased with my new deck and pergola!
We were absolutely thrilled with the quality of Mark Mommsen’s design, timeliness, responsiveness, and attention to detail. He made a major undertaking as we completely overhauled our backyard seem easy. Mark the carpenter also deserves a huge pat on the back and I hope he’s taken care of well. He couldn’t have been more professional, thorough, and caring in his efforts to meet our every request even down to the details of the matching sandbox. We’d hire both Marks again in a heartbeat and would recommend them to anyone considering a back yard overhaul or carpentry project. Thank you!!!
I contacted 5 area businesses to get educated and to obtain a bid for an outdoor kitchen. Mr. Jim Odom, owner of Archadeck of Austin, was far and away the most professional, personable, experienced and responsive. His experience proved to be invaluable. His recommendations were solid. His explanation of all aspects of the process was right on target. His involvement in the project was greatly appreciated. He ran interference, even going so far as to make recommendations as to a color scheme that would go with our backyard. A totally outstanding experience from start to finish. We are ecstatic with the results. Our neighbors have expressed how this kitchen “completes” our backyard. Thanks Jim. Great job.
Had heard of Archadeck after years of living in Lakeway. Also, Dan S. was very helpful in helping figure out a design plan for our particular project….where there were limited options. We also had lots of little things that needed redoing throughout the project and I appreciated Wes, Casey and Dan working with us and making sure we were taken care of, even if it was a pain. We would definitely use ya’ll again.
We had an issue with the final inspection and required a variance even though the project was built to exact specifications as approved by the city permit. Your staff went above and beyond in getting this situation rectified. My thanks to all.
My wife and I were very impressed with the way this small project was handled. Mark kept us informed at all stages of the project. He followed up on very small details. We had no previous contact with Archadeck and received no referrals. But we were very impressed with Mark’s understanding of our needs and his excellent recommendations. After meeting with him, we did not contact any other construction company. The Carpenter did an excellent job and he was extremely skilled and professional. Over the years, we have dealt with many contractors and Archadeck was the most positive experience. We would highly recommend your company.
Mark and the whole team were wonderful. We couldn’t be happier with our screened porch. I aplologive for not remembering the construction mgr and carpenter’s names (and for butchering the spelling of Mark’s last name) but they were all great.
Archadeck of Austin took our pencil sketches and turned them into a beautiful outdoor living space that is far nicer than we had envisioned. They listened to our requests and came back with drawings and price options. They were a pleasure to work with, and their attention to detail and quality is evident in the finished work. We are quite pleased with the work.
The pergola was exactly what we wanted. Customer service was excellent! Have found that to be really lacking with other companies here in Austin. Christine M at office and Jim were great. Carpenter was top notch. Long process until finish, but happy with final project.
I’ve already referred you to several friends. We love Jimmy and the design of our outdoor patio! Thank You!.
I like that our patio is custom to use the available space and designed to meet our needs. It is functional and beautiful and will remain that way for years to come.
….I just give this company 5 stars all the way around. Every single person I’ve dealt with Archadeck have all been very friendly, professional and very easy to work with. I just can’t say enough about this company. I didn’t get one of their big fancy decks. Mine was a smaller one but looks very professional, rustic and it is so nice!
Recently had are back patio extended and a covered pergola placed with fireplace by Archadeck of Austin.The company is great, very thorough and detailed focused. Jim Schallon was very professional and able to answer any and all questions that I had concerning the project. Jim is one of the most organized people I know. This company provided us with a detailed breakdown of project cost and expected complete times. We wanted a few modifications to the project and they accommodated us very easily. All in all, this is a great company and we had a wonderful experience with them.
My wife and I interviewed three companies for our project and are so glad that we selected Archadeck of Austin. Jimmy, the owner, listens attentively and was highly responsive to our needs and wants. The quality of workmanship exceeded our expectations and is going to provide us years of joy. Thank you!